Effective Date: 21st October 2025
Welcome to Sunny Oasis!
Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you visit https://sunnyoasis.gr and when you make a booking for our private cruise services.
By using our website, you agree to the terms described below.
1. Information We Collect
When you interact with our website or services, we may collect the following information:
1.1 Personal Information
- Full name
- Email address
- Phone number
- Billing address
- Booking details (date, duration, number of guests, etc.)
- Payment information (processed securely via PayPal)
We do not store or have access to your full payment card details.
1.2 Non-Personal Information
- Browser type and version
- IP address and general location data
- Device information (mobile, desktop, tablet)
- Pages visited and time spent on the website
2. How We Use Your Information
We use your information to:
- Process and confirm your bookings
- Communicate with you about your reservations or inquiries
- Provide customer and technical support
- Improve our website and services based on usage analytics
- Comply with legal or tax obligations
We process your data based on:
- Contract necessity (to complete your booking)
- Legitimate interest (to improve services and provide support)
- Legal compliance (accounting and tax reporting)
3. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience. Cookies help us:
- Remember your preferences (language, booking details)
- Analyze website traffic and performance
- Provide a smoother browsing and booking experience
You can manage or disable cookies anytime through your browser settings. For full functionality of the site, we recommend keeping cookies enabled.
4. Sharing Your Information
We do not sell or rent your personal data.
However, we may share limited information with trusted third parties who help us deliver our services:
- Service Providers: e.g. PayPal (payment processing), hosting providers, email services.
- Legal Authorities: only if required by law or necessary to protect our rights and users.
All third-party providers are GDPR-compliant and handle data securely.
5. Data Security
We take data security seriously.
Our website uses:
- SSL encryption to protect data transmitted online
- Secure servers for data storage
- Restricted access to personal data on a need-to-know basis
6. Data Retention
We retain your personal information only as long as necessary to:
- Complete your booking and provide service
- Meet legal or accounting requirements
After this period, data is securely deleted or anonymized.
7. Your Rights
You have the right to:
- Request access to the personal data we hold about you
- Request correction or deletion of your information
- Withdraw consent to marketing communications
- Request data portability (to receive your data in electronic form)
To exercise your rights, please contact us at cruises@sunnyoasis.gr.
8. Third-Party Links
Our website may contain links to external websites.
We are not responsible for the privacy practices or content of those websites. Please review their privacy policies before sharing personal information.
9. Updates to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal obligations.
Any updates will be posted on this page with an updated Effective Date.
10. Contact Us
If you have questions, requests, or concerns about this Privacy Policy, please contact us:
Sunny Oasis
📍 Arpakoulakidon 1 (Mournies), 73300, Chania, Crete, Greece
📞 +30 6937 431 167
Sunny Oasis is committed to protecting your privacy and ensuring a safe, secure, and enjoyable booking experience.